1. What is Cubecrate Malaysia?

We specialize in delivering you the best little surprises at affordable prices!
Just order a crate for yourself or to surprise a special one and we’ll have it delivered right over.

2. How do I become a Cubecrater?

Just sign up for an account and voila! You’ve become one of us.
Subscribe for either: 1 month, 3 months or 6 months to receive your very first box!

3. How long do I have to wait for my crate?

We ship every second week of the month, so do anticipate your crates within 7 days!

4. I don’t like my crate this month. How do I get a refund?

We’re sorry 🙁 Do shoot us an email at refunds@cubecrate.com.my and we’ll give you a full refund with your name and tracking number (Do tell us what went wrong, as we appreciate your feedback!)

5. How do I send a surprise crate to someone else?

At the checkout page, fill in your friend/recipient’s mailing address instead of your own.
We’ll have it sent right to the lucky one!

6. Is GST included?

Cubecrate absorbs all GST charges – you don’t have to pay any! It’s on us. 🙂

7. How do I get featured on Cubecrate.com.my?

Just post an Instagram picture of the crate and hashtag #cubecraters and you will be in it!

8. How do I track my orders after I have paid?

Upon every successful order, we will email you a receipt of your purchase.
Use the reference number of your shipment and track it anytime you want at poslaju.com.my/track-trace

9. Can I order in bulk?

Drop us a mail at info@cubecrate.my and we’re ready to customize and discuss your requirements and quantity.

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